Scratch Help Center

FAQ 22

• How can I stay safe on Scratch?
• What is Scratch, and what can I do with it?
• What are the system requirements for Scratch?
• Do you have a downloadable version of Scratch so I can create and view projects offline?
• How much does Scratch cost? Do I need a license?

View all 22

Translation 5

• Can I help to translate Scratch?
• Can I help review Scratch translations?
• Why aren't the tutorial images available in my language in the offline editor?
• Can I help translate the Scratch Coding Cards?
• How do I change the language in Scratch?

Remixing/Copying 5

• How can I stop people from remixing my projects?
• Remixing: what is it and why can every project on Scratch be remixed?
• What do I do if I see someone using art without providing credit?
• I need a sprite that I can't find in the Sprite Library.
• How can I combine projects from two or more accounts?

Scratch in Schools 14

• How do I change my student's password?
• Is there an .msi or other way to install Scratch Desktop on many computers at once?
• Can I transfer student accounts to a different class or teacher, or can I convert my student's account into a regular Scratch account?
• As a teacher, can I add existing Scratch accounts to my class?
• How do I delete my students' accounts?

View all 14

My Account 17

• Is it okay for more than one person to share an account?
• What do I do if I can't log in with my password?
• I didn't change my password, but I received an email about a password change request. What should I do?
• I never received a confirmation email. What should I do?
• How can I check whether my account has been confirmed?

View all 17

Licensing/Permissions 5

• Can I use screenshots of Scratch in a book or presentation?
• Can I include a description of Scratch in brochures or other materials?
• May I use / remix Scratch support materials, sprites, images, sounds or sample projects I’ve found on the website?
• Can I sell my Scratch projects?
• I have questions about Scratch Cat!

Inappropriate Content 8

• I found something inappropriate on Scratch. What should I do?
• What do I do if I see someone being mean or disrespectful?
• EU Digital Services Act Trusted Flaggers
• EU Digital Services Act (DSA) Single Point of Contact
• Why did my comment get blocked by the filter or muted?

View all 8

General Questions 17

• How can I embed a Scratch project on another website?
• I forgot my password or username. How can I reset it?
• I need help making a project.
• Can I use Scratch on my phone or tablet?
• Can you feature my project or help me get more views?

View all 17

Creating Scratch Projects 4

• My project code isn’t working, what do I do?
• Why can't I share projects on Scratch?
• Can I make a cloud chat room project?
• As a teacher, can I delete students' inappropriate comments or projects?

General Technical Help 15

• How do I report a bug in Scratch?
• Why did I get signed out?
• How do I make sure Scratch Link can communicate with Scratch?
• Why doesn't Scratch see my bluetooth device on Windows even when I have Scratch Link running?
• Why does Scratch appear to be associated with a different site, which our content filter has blocked?

View all 15

Editor 1

• What file formats are accepted for images?

Scratch Extensions 3

• Do you support the LEGO WeDo 1.0?
• Why can't I find my Lego Wedo 2 in the Android/ChromeOS app?
• Why can't I find my LEGO Boost in the Android/ChromeOS app?

Apps / Offline Editors 1

• Why doesn't the Android/ChromeOS Scratch app support WebGL?

General 17

• How can I save or export my project on ScratchJr?
• We use a shared device. Why do my projects disappear between sessions?
• Why doesn't ScratchJr recognize my Gmail or Google Drive app?
• My ScratchJr character was deleted.
• How can I clear all the characters I created in the ScratchJr app?

View all 17

Sounds & Music 1

• How do I cut a big sound into smaller pieces?

Saving, Loading and Restoring Projects 11

• Why can’t I save my project?
• Why can't I open my Scratch project in the Scratch app?
• How do I reduce or check my project's size?
• I accidentally emptied my Trash. Can you recover my project?
• Can I download a project on my iPhone, iPad, or other iOS device?

View all 11

Account Deletion and Restoration 9

• I want my deleted account back. Can you restore it?
• How do I delete my account?
• My account is banned. What should I do?
• I've been hacked or my account has been hijacked. What should I do?
• I deleted my account but still see some of my projects. What can I do?

View all 9