Scratch @ MIT
Spanish (Latin America)
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How can I stay safe on Scratch?
What is Scratch, and what can I do with it?
What are the system requirements for Scratch?
Do you have a downloadable version of Scratch so I can create and view projects offline?
Can I still upload projects created with older versions of Scratch to the website?
See all 22 articles
Can I help to translate Scratch?
Can I help review Scratch translations?
Why aren't the Tutorial images available in my language in the offline editor?
Can I help translate the Scratch Coding Cards?
How do I change the language in Scratch?
How can I stop people from remixing my projects?
Remixing: what is it and why can every project on Scratch be remixed?
What do I do if I see someone using art without providing credit?
Scratch in Schools
How do I change my student's password?
Is there an .msi or other way to install Scratch Desktop on many computers at once?
Can I transfer student accounts to a different class or teacher, or can I convert my student's account into a regular Scratch account?
As a teacher, can I add existing Scratch accounts to my class?
How do I delete my students' accounts?
See all 8 articles
I want my deleted account back. Can you restore it?
Is it okay for more than one person to share an account?
What do I do if I can't log in with my password?
I didn't change my password, but I received an email about a password change request. What should I do?
I never received a confirmation email. What do I do?
See all 10 articles
Can I use screenshots of Scratch in a book or presentation?
Can I include a description of Scratch in brochures or other materials?
May I use / remix Scratch support materials, sprites, images, sounds or sample projects I’ve found on the website?
Can I sell my Scratch projects?
I found something inappropriate on Scratch. What should I do?
What do I do if I see someone being mean or disrespectful?
How can I embed a Scratch project on another website?
I forgot my password or username. How can I reset it?
I need help making a project
Can I use Scratch on my phone or tablet?
Can you feature my project or help me get more views?
See all 10 articles
Creating Scratch Projects
My project code isn’t working, what do I do?
Why can't I share projects on Scratch?
Can I make a chat room project?
As a teacher, can I delete students' inappropriate comments or projects?
General Technical Help
How do I report a bug in Scratch?
Why did I get signed out when trying to read a comment?
Why can't I save changes to my project from Scratch 2.0?
Why did I get signed out?
How do I make sure Scratch Link can communicate with Scratch?
See all 24 articles
Common reasons you can't save a project
Why can't I connect to Scratch Link on Firefox?
Do you support the LEGO WeDo 1.0?