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Рішення
Чим ми можемо вам сьогодні допомогти?
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Knowledge Base
General
Що запитують?
23
How can I stay safe on Scratch?
Що таке Скретч, і що я можу робити з ним?
Які системні вимоги до Скретчу?
Do you have a downloadable version of Scratch so I can create and view projects offline?
Чи можу я вивантажувати на сайт проекти, створені старішими версіями Скратч?
Переглянути всі 23
Translation
5
Can I help to translate Scratch?
Can I help review Scratch translations?
Why aren't the Tutorial images available in my language in the offline editor?
Can I help translate the Scratch Coding Cards?
How do I change the language in Scratch?
Remixing/Copying
3
How can I stop people from remixing my projects?
Remixing: what is it and why can every project on Scratch be remixed?
What do I do if I see someone using art without providing credit?
Скретч в школах
8
How do I change my student's password?
Is there an .msi or other way to install Scratch Desktop on many computers at once?
Can I transfer student accounts to a different class or teacher, or can I convert my student's account into a regular Scratch account?
As a teacher, can I add existing Scratch accounts to my class?
How do I delete my students' accounts?
Переглянути всі 8
My Account
11
I want my deleted account back. Can you restore it?
Is it okay for more than one person to share an account?
What do I do if I can't log in with my password?
I didn't change my password, but I received an email about a password change request. What should I do?
I never received a confirmation email. What do I do?
Переглянути всі 11
Licensing/Permissions
4
Can I use screenshots of Scratch in a book or presentation?
Can I include a description of Scratch in brochures or other materials?
Чи можу я використовувати допоміжні матеріали по Скретчу: спрайти, зображення, звуки або приклади проектів, які я знайшов на сайті?
Чи можу я продати мої скретч-проекти?
Небажаний контент
2
I found something inappropriate on Scratch. What should I do?
Що мені робити, якщо я бачу образу від когось чи неповагу?
Загальні питання
10
How can I embed a Scratch project on another website?
I forgot my password or username. How can I reset it?
I need help making a project
Can I use Scratch on my phone or tablet?
Can you feature my project or help me get more views?
Переглянути всі 10
Creating Scratch Projects
4
My project code isn’t working, what do I do?
Why can't I share projects on Scratch?
Can I make a chat room project?
As a teacher, can I delete students' inappropriate comments or projects?
Technical Help
General Technical Help
25
How do I report a bug in Scratch?
Why did I get signed out when trying to read a comment?
Why can't I save changes to my project from Scratch 2.0?
Why did I get signed out?
How do I make sure Scratch Link can communicate with Scratch?
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Editor
1
Common reasons you can't save a project
Розширення Scratch
3
Do you support the LEGO WeDo 1.0?
Why can't I find my Lego Wedo 2 in the Android/ChromeOS app?
Why can't I find my LEGO Boost in the Android/ChromeOS app?
Apps / Offline Editors
1
Why doesn't the Android/ChromeOS Scratch app support WebGL?