Scratch Help Center

Returns & Refunds 5

• What is your return policy?
• How do I return an item?
• When will I receive my refund?
• Can I exchange an item?
• Are any items non-returnable?

Shipping & Orders 5

• How long does shipping take?
• How can I track my order?
• Do you ship internationally?
• My order arrived damaged or was lost—what should I do?
• Can I cancel or change my order?

My Account & Subscriptions 3

• How do I check my order status or update my account?
• I subscribed to a product—how do I manage or cancel it?
• What’s your privacy policy?