Links to Relevant Wiki Articles(s):
You can request a password reset email using this link: https://scratch.mit.edu/accounts/password_reset/. If you don't know your username, you can enter your email. Your username will be included in the message you receive. Make sure that when you try to log in with your new password, you have typed the username exactly as it is written in the password reset email you received.
If you are using a student account (you can check by seeing if your profile says “Student of…”), ask your teacher to help you reset your password.
If you don't receive an email or continue to encounter difficulties, please reach out to Contact Us with your username, the date of birth you provided when you created your account (month/year), and the email associated with your account. We'd be happy to help.