General Technical Help

How do I report a bug in Scratch?
If you encounter a bug or glitch in Scratch or the Scratch website, we recommend going to the Bugs & Glitches forum. This is where you can report any bu...
ו', 26 יונ, 2020 at 1:00 לפני הצהריים
Why did I get signed out when trying to read a comment?
This happens when you open a comment that Scratch can't find in our database.  This usually is because it has been deleted, but can sometimes ...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
Why can't I save changes to my project from Scratch 2.0?
This is most likely happening because your project.json file for your project is larger than our file size limit of 5MB.  The project.json is the f...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
Why did I get signed out?
There are a few common reasons people get logged out when they don't expect it. 1. If you sign in on more than one computer you can sometimes becom...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
How do I make sure Scratch Link can communicate with Scratch?
Scratch Link runs a small server on your computer that Scratch in your web browser can communicate with using web sockets.  Scratch in your browser...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
Why can't I open my Scratch project in Scratch Desktop?
Sorry you're having trouble opening project files in Scratch Desktop.  There is a known issue where double clicking on a Scratch Project from ...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
Why doesn't Scratch see my bluetooth device on Windows even when I have Scratch Link running?
Sometimes there is a conflict between Scratch and the way Windows automatically connects to a bluetooth device that your computer has connected to before. &...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
Why does Scratch appear to be associated with a different site, which our content filter has blocked?
Like many other large websites, we use a Content Delivery Network (CDN) to distribute Scratch around the world. While CDNs make Scratch faster and easier to...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
What domains do I need to allow to access Scratch?
In order for Scratch to be accessible, the following servers need to be allow listed (i.e., not blocked) by your network:   If you can use wildca...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים
How do I reduce or check my project's size?
Here's a breakdown of the various size limitations for what can be uploaded/saved on the Scratch website:   There is no limit to the total ...
ו', 16 יולי, 2021 at 1:05 לפני הצהריים