General Technical Help
If you encounter a bug or glitch in Scratch or the Scratch website, we recommend going to the Bugs & Glitches forum. This is where you can report any bu...
Piektd, 26 Jun, 2020 pie 1:00 AM
This happens when you open a comment that Scratch can't find in our database. This usually is because it has been deleted, but can sometimes o...
Piektd, 16 Jul, 2021 pie 1:05 AM
This is most likely happening because your project.json file for your project is larger than our file size limit of 5MB. The project.json is the f...
Piektd, 16 Jul, 2021 pie 1:05 AM
There are a few common reasons people get logged out when they don't expect it. 1. If you sign in on more than one computer you can sometimes become...
Piektd, 16 Jul, 2021 pie 1:05 AM
Scratch Link runs a small server on your computer that Scratch in your web browser can communicate with using web sockets. Scratch in your browser can find ...
Sestd, 26 Feb, 2022 pie 12:05 AM
Sorry you're having trouble opening project files in Scratch Desktop. There is a known issue where double clicking on a Scratch Project from y...
Piektd, 16 Jul, 2021 pie 1:05 AM
Sometimes there is a conflict between Scratch and the way Windows automatically connects to a bluetooth device that your computer has connected to before. &...
Piektd, 16 Jul, 2021 pie 1:05 AM
Like many other large websites, we use a Content Delivery Network (CDN) to distribute Scratch around the world. While CDNs make Scratch faster and easier to...
Piektd, 16 Jul, 2021 pie 1:05 AM
In order for Scratch to be accessible, the following servers need to be allow listed (i.e., not blocked) by your network: If you can use wildca...
Piektd, 16 Jul, 2021 pie 1:05 AM
Here's a breakdown of the various size limitations for what can be uploaded/saved on the Scratch website: There is no limit to the total p...
Piektd, 16 Jul, 2021 pie 1:05 AM