General Technical Help

Why do I become signed out immediately after signing in?
To keep you signed in as you move around the site, Scratch uses cookies: small pieces of data we give to your browser. If you find that you become signed ou...
Wed, 23 Sep, 2020 at 2:44 PM
Why doesn't the stage appear in Scratch Desktop on Mac?
There is a bug with the Mac App Store version of the app that affects certain Macs that are a few years old.  The stage doesn't appear, or appears a pal...
Thu, 10 Sep, 2020 at 12:08 PM
Someone sent me a link to a Scratch project, but I can't see it.
If you click a link to view someone's Scratch project and receive an error message (like "Oops! The Server is Scratch'ing its head"), the ...
Wed, 25 Nov, 2020 at 8:53 AM
Why do my class studios appear in the wrong classroom?
We've noticed that occasionally when teachers have several classes and they create a new studio for their classes, all of the studios end up in just one...
Fri, 15 Jan, 2021 at 11:00 AM
Why can’t I connect to Scratch Link on Safari?
Currently, Scratch Link is not able to communicate with Safari browsers. We are working on a fix for this issue and hope to release it in Spring 2022. In th...
Fri, 25 Feb, 2022 at 4:45 PM